Privacy Policy

Overview

ImoMate provides software for real estate teams to generate marketing content, manage approvals, and publish listings. This policy explains how we collect, use, and protect personal data when you use our website and services.

Data We Collect

• Account data: name, email, password hash, role, and organization details.
• Usage data: logins, feature usage, audit logs, and system events.
• Property data: listing details, media, and compliance reports you create.
• Payment data: subscription and invoice metadata (processed by payment providers).
• Support data: messages you send to support, including attachments.

How We Use Data

• Provide and improve the service.
• Secure accounts and prevent abuse.
• Process billing and subscriptions.
• Send service and billing communications.
• Comply with legal and regulatory obligations.

Legal Bases (EEA/UK)

We process data based on contract performance, legitimate interests, consent where required, and legal obligations.

Sharing

We share data with service providers that help us operate the platform (hosting, email, analytics, payments). We do not sell personal data.

International Transfers

Data may be processed in countries outside your own. We use appropriate safeguards where required.

Retention

We retain data while your account is active and as needed for legal, billing, and security purposes. You can request deletion subject to legal obligations.

Security

We use industry-standard security measures, including encryption in transit, access controls, and monitoring.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

Contact

Questions or requests: privacy@imomate.com.

Changes

We may update this policy from time to time. The "Last updated" date indicates the latest version.